Shipping Policy

Last updated: March 4th, 2026

Thank you for choosing EZ Custom Jersey. To ensure a transparent shopping experience, please review our shipping guidelines below. We ship our high-quality custom products directly from our manufacturing hub in China to your doorstep.

1. Delivery Timeline

Our total delivery time is calculated as: Total Delivery Time = Processing Time + Shipping Time.

Region	Processing Time (Production)	Shipping Time (Transit)	Total Delivery Time
United States	1 – 4 Business Days	4 – 10 Business Days	5 – 14 Business Days
International	1 – 4 Business Days	4 – 15 Business Days	5 – 19 Business Days

• Business Days: Monday to Friday.
• Order Cut-off Time: 05:00 PM (GMT-07:00) Mountain Standard Time.
  • Orders placed after 5:00 PM MST will begin processing on the following business day.

2. Shipping Costs

We offer simple, tiered shipping rates based on your order value:

• Free Shipping: For all orders of $100.00 USD or more.
• Standard Shipping: A flat rate of $5.99 USD for all orders under $100.00 USD.

3. Shipment Origin

To provide you with the latest custom designs at competitive prices, all orders are processed and shipped directly from our primary warehouse in China.

Once your order leaves our facility, it is handed over to international carriers (such as Yanwen or YunExpress) and finally delivered by local partners like USPS, DHL, or Canada Post.

4. Order Tracking

Transparency is our priority. You can monitor your package’s journey 24/7.

• Track your order here: https://ezcustomjerseys.com/track-your-order/
• You will receive a Shipping Confirmation email with a tracking number within 24 hours of your package leaving our warehouse.

5. Shipping Carriers

We partner with top-tier logistics providers to ensure safe delivery:

• To USA: USPS, DHL US, DHL Parcel.
• International: Australia Post, Canada Post, DHL Express UK, Yun Express, Yanwen.

6. Delivery Issues & Delays

While we aim for the timelines above, delays may occur due to customs inspections, extreme weather, or peak seasons.

• If your order has not arrived within 25 business days, please contact us immediately at [email protected].

7. Taxes, Duties & VAT

• International Orders: Our prices do not include VAT or import duties. These fees are determined by your local customs office and are the responsibility of the recipient.
• US Orders: Sales tax may be applied at checkout where applicable by law.

8. Contact Information

If you have any questions regarding your shipment, our team is here to help.

• Online Store Brand: EZ Custom Jerseys
• Support Email: [email protected]
• Support Phone: +1 406-948-1899
• Registered Business Address: 1001 S. Main St. STE 600, Kalispell, MT, 59901, USA
• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Mountain Time).