Shipping Policy

Last updated: January 12th, 2026

Thank you for choosing EZ Custom Jersey. Please review our Shipping Policy carefully to understand how we process, produce, and ship your orders. By placing an order through our Website, you agree to the following terms.

1. Delivery Time

Customers acknowledge and agree that stated delivery times are estimates.

• Our Business Days: Monday to Friday (9 AM – 5 PM Mountain Time)
• Handling Time (Production): 1–4 business days
• Transit Time (Shipping):
  • United States: 4–10 business days 
  • International: 4–15 business days 
• Order Cut-off Time: We process all orders placed before 05:00 PM (GMT-07:00) Mountain Standard Time. Orders placed after 05:00 PM will be processed on the next business day.

2. Shipping Costs

We offer tiered shipping rates based on the number of items in your order. To provide the best value, we offer free shipping for larger orders.

• Free Shipping: We offer Free Standard Shipping on all orders of $100.00 or more.
• Standard Shipping: A flat rate of $5.99 for all orders under $100.00.

3. Shipping Carriers

We use reliable carriers to ensure your order is delivered safely and on time:

• US Orders: USPS, DHL US, DHL Parcel.
• International Orders: Australia Post, Canada Post, DHL Express UK, Yun Express, Yanwen.

4. Shipment Origin

To ensure the fastest delivery, we ship orders from a distributed network of fulfillment centers. Depending on product availability and your delivery address, your order may be fulfilled and shipped from our U.S. fulfillment centers or from our international fulfillment partners.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and carrier details. You can track your package directly on our tracking page at https://ezcustomjerseys.com/track-your-order/

6. Delays and Issues

While we strive to ensure timely delivery, certain factors – such as weather conditions, customs inspections, carrier delays, or high-volume periods – may occasionally affect the delivery timeline. Please allow up to 20–25 business days for your order to arrive before contacting our support team for assistance.

If your package has not arrived after this extended timeframe, please reach out to us at [email protected] so we can help.

7. Shipping Restrictions

• We currently support shipping to a single destination per order. If you need items delivered to multiple addresses, please place separate orders.
• We can ship to PO Boxes within the United States when the selected carrier supports it (primarily USPS).
• Deliveries to APO/FPO addresses are not guaranteed, as not all of our carriers support these locations.

8. Taxes, Duties & VAT

• We do not collect international customs fees or VAT at checkout.
• All duties, taxes, and import fees are the responsibility of the recipient.
• VAT charges vary by country. We recommend contacting your local customs office for further details.

9. Contact Information

If you have any questions or need further assistance, please feel free to contact us.

• Legal Business Name: We Can Custom, LLC (Operating as EZ Custom Jersey)
• Phone: +1 (406) 948-1899
• Email: [email protected]
• Business Address: 1001 S. Main St. STE 600, Kalispell, MT, 59901, USA
• Business Days: Monday to Friday
• Business Hours: 9:00 AM – 5:00 PM Mountain Time